FAQs

FAQs

Do you ship internationally?

Yes, we ship to the following countries and regions (Domestic/US, UK, Canada, Australia, New Zealand, Mexico and Europe.) Please refer to the "Shipping Info." page for more details.

How much is shipping?

Shipping is free. Please refer to the "Shipping Info." page for more details.

How long before I can receive my order?

Please expect to receive your order within 3-15 days US & 7-24 days international. You can refer to your order confirmation. It should be listed there.

How can I check the status of my order?

Check the “Track Your Order” page.

What forms of payment do you accept?

Visa, Mastercard, American Express, PayPal

My items arrived damaged, what should I do?

Please contact us immediately, within 48 hours receiving the order, at femaestheticinfo@gmail.com. Please also provide your order number.


I received incorrect item(s). What should I do?

Please contact us at femaestheticinfo@gmail.com within 48 hours of receiving your order, so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item(s) you received.


I put the wrong address on my order, please help!

Please be careful when entering your shipping address, The Feminine Aesthetic will not be responsible for orders sent to the incorrect delivery address provided by the customer.

What's the return policy?

Our policy lasts 30 days. If 30 days have gone by since the date your order was delivered, we unfortunately  can not offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.