FAQs

FAQs

For Questions regarding shipping refer to our "shipping info page".

How can I check the status of my order?

Please use the tracking number provided on the carrier site.

What forms of payment do you accept?

Visa, Mastercard, American Express, PayPal, etc.

My items arrived damaged, what should I do?

Please contact us immediately, at hello@thefeminineaesthetic.com. Please also provide your order number.

I received incorrect item(s). What should I do?

Please contact us at hello@thefeminineaesthetic.com within 48 hours of receiving your order, so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item(s) you received.

I put the wrong address on my order, please help!

Please be careful when entering your shipping address, The Feminine Aesthetic will not be responsible for orders sent to the incorrect delivery address provided by the customer. 

What's the return policy?

Our policy lasts 30 days. If 30 days have gone by since the date your order was delivered, we unfortunately cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.